Assessor Resource
SIFIND002A
Deal with grief and trauma
Assessment tool
Version 1.0
Issue Date: May 2024
This unit applies to a wide range of staff and forms part of a basic requirement for all jobs within the funeral services industry.
This unit describes the performance outcomes, skills and knowledge required to respond appropriately to client and colleague expressions of grief and deal effectively with personal grief. It involves using appropriate communication techniques and identifying and implementing strategies for assisting grieving clients and colleagues.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)